Course Level 1: Introductory
Estimated Study Time: 15-20 hours
Offered by: Alison
This course presents you with the knowledge and skills necessary to become a talented food and beverage steward that can deliver top class service to their guests.
The food and beverage steward is the face of the establishment and by delivering extraordinary service, the steward can convert a casual guest into a patron and the business could move into the league of “extraordinary customer service providers”.
The course caters for different learning needs by supplying the learner with both text and video based content. You will learn a number of topics to strengthen your abilities as a steward, such as communication with customers, personal hygiene, serving food and beverages, first aid, napkin folds, and many more topics that will enable you to deliver high quality service.
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